2023 Year in Review

We had a big year, and much of that was due to our TherapyAppointment community. While you were busy with clients, we were right by your side, helping you manage your practice. ‍

2023 by the numbers

Before we say goodbye to 2023, let’s reflect on some of the highlights.‍

- A remarkable 14 million client sessions logged
- Over 900,000 successful telehealth sessions were conducted
- We sent out 13 million appointment reminders
- Processed $1.3 billion in therapist income & $659 million in insurance payments
- More than 20 customer-suggested features added

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2023 new feature releases
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You listen for a living, and so do we. In 2023, we released more than 20 new features suggested by our customers, including:

- Updated Custom Form Builder
We made creating custom forms more straightforward by adding intuitive UI and drag-and-drop elements.

- Enhanced Security Features
We added SSO, password length requirements, options for mandatory two-factor authentication, automatic deactivation of inactive users after 90 days, and auto log-out for idle users.

- Personalized Reminder Emails
Practitioners now have the ability to include their practice’s social media and website links in reminder emails.

- Streamlined Income Reporting
A new layout makes it easier to view income, track payments, and run reports from your TA dashboard.

- Improved Client Registration
Clients can complete intake forms during online registration. The creation of login credentials is now at  the beginning of registration, making it easy to continue if they’re interrupted. ‍

- Refer a Friend
Now you can refer friends right from your Dashboard. When they use your unique link to sign up, you each receive a credit of up to $50.

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Looking ahead to 2024‍
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New year’s resolution includes growing your practice? That’s an easy one to check off your list (and way less painful than quitting coffee).

Learn more about all of our tools, and stay tuned... we have exciting things planned for the year ahead!