Hi there, I'm Bill, Founder and CEO of TherapyAppointment. Back when I was building my private psychotherapy practice, I would chat with Lisa, our office manager. Her day was NOT empty; she would frequently tell me about the time wasted on arduous record-keeping and the many frictions of paperwork. I thought to myself,“I can help with that,” and would retreat to my office to write computer code to automate the odious task...
For over two decades, our goal has been the same - to reduce the stigma associated with mental health issues and make therapy accessible to anyone who wants it, regardless of age, gender identity, sexual orientation, race, cultural background, and physical or mental ability.
We consider it part of our work to be a socially- responsible company. That’s why we donate a portion of our profits to charities that make mental health and chemical dependency resources accessible; provide guidance to therapists building their practice; and offer Find a Therapist, a free tool that matches you with local licensed therapists.
Hi there, I'm Bill, Founder and CEO of TherapyAppointment. Back when I was building my private psychotherapy practice, I would chat with Lisa, our office manager. Her day was NOT empty; she would frequently tell me about the time wasted on arduous record-keeping and the many frictions of paperwork. I thought to myself,“I can help with that,” and would retreat to my office to write computer code to automate the odious task.
After repeating this cycle a dozen or so times, I began to think that other therapists and their office staff might benefit from the set of tools I was creating and streamlining. I assembled the software package now called TherapyAppointment, tested it on my own practice, and began selling it to a few colleagues in Dallas. (I had considered calling it ‘Lisa, Automated’, but decided that no one would understand the inside joke.) My goal was to serve 20 customers one day—that was 25 years and more than 50,000 customers ago. Lisa is now a partner in the business and we have replaced my original software with new code written by a professional software development team. Though we have increased our scope of automated tasks and our range of customers, the goal has not changed.
At the risk of sounding corny, we are not in this for the money. I am a therapist by training and a reluctant businessman by a twist of fate. I remain a great believer in the power of psychotherapy and the value it brings to our community. My work has shifted from seeing clients personally to helping thousands of other therapists see millions of other clients. We help therapists avoid paperwork tasks that can be befuddling, keep as busy as they want to be with new clients, and help them get paid fairly for their work. Through our free referral network, Find A Therapist, we help to match clients in need to a local therapist who will meet those needs. We are helping to ease more anguish now indirectly than I could possibly have done directly in my small private practice. For that I am grateful and well-pleased. We are clear on our mission - to make psychotherapy available to anyone who wants it. Therefore, we consider it part of our work to be a socially responsible company. We donate a significant portion of our income to organizations that provide mental health service to people in need. We provide practical advice to therapists on practice building and therapeutic techniques through our blogs, our podcasts, and our book The Psychotherapist Success Guide.
In case you haven't noticed, mental health concerns don’t seem to be at risk of extinction (If you need convincing, just watch the evening news). At times, it can feel as though we are trying to empty out a swimming pool full of anguish using a teaspoon. But if we are all working together efficiently, we can get it done, one spoonful at a time.
All my best,