Scheduling & Reminders

Flexible tools for making and keeping appointments.

Automated reminders

  • Reduce no-shows:  Keep clients updated on their next session with free automated appointment reminders.
  • Customize reminders by client. Select when and how each client will receive appointment reminders.

View-only third party calendar sync

  • Privacy-first sync. Securely import a read-only view of your TA calendar to and from Google, iCal, or Outlook.
  • Avoid calendar conflicts. View your work and personal calendars together.
  • Read-only connection. Your calendars stay connected with a read-only sync that helps prevent accidental changes.

Customizable calendar settings

  • Manage your availability. Update your online availability according to your schedule.
  • Enable client self-scheduling. Clients can book their appointments through your online portal.

I've seen a big boost in my appointments, and my patients really appreciate being able to manage their own schedules. TherapyAppointment is user-friendly, thorough, and packed with features that benefit both patients and therapists. It's like having an extra set of hands in the office.

Mark
Trustpilot review on 1/14/25

FAQs

Do I have to pay extra for appointment reminders in TherapyAppointment?

No. Unlimited appointment reminders are included with your monthly pricing, regardless of what tier you're at.

Can I make edits to my TherapyAppointment calendar on my synced third party calendar?

No. TherapyAppointment events shown in your synced calendar are for viewing only. To change a session, you must update it in TherapyAppointment. Likewise, Google Calendar events viewed in TA must be changed in Google Calendar.

What is a view-only synced calendar connection?

Our calendar sync feature is not an editable two-way sync. Appointments can only be changed in the calendar where they were created.

Can I send more than one appointment reminder in TherapyAppointment?

Yes. TherapyAppointment lets you set up multiple reminders for the same appointment. You can send more than one reminder in the same format, such as two text reminders or two email reminders, by using the same phone number or email address and choosing different reminder times.

You can also use different reminder types for the same appointment. For example, you can send an email reminder three days before the appointment and a text reminder one day before the appointment.

Can my clients schedule their own appointments online?

Yes. Clients can book, reschedule, fill out intake forms, and pay their balance through their own portal.

Do I have to let clients schedule appointments online in TherapyAppointment?

No. TherapyAppointment gives you control over whether clients can request or schedule appointments online. If you are not comfortable with online scheduling, you can keep scheduling managed by you or your staff instead.

You can choose the setup that fits your practice, including which appointment options are available to clients and how much scheduling access they have through the client portal. This lets you offer convenience when it makes sense, without giving up control of your calendar.