Switching from TherapyNotes

Moving from TherapyNotes? We'll help you bring your practice over.

Updated October 2026

Free onboarding help, a clear plan for the move, and an honest look at what a month costs on each platform. Start a free 30-day trial: a card is required, and your plan isn't charged during the trial.

TherapyAppointment

Every feature. One transparent price.

Starts at $10/month. Every feature in the 30-day trial. Free live support, free onboarding help, free ERA posting, and no fees for reminders, faxes or e-signatures.

TherapyNotes

Established, with per-use fees on top

Starts at $69/month for one clinician. Text and voice reminders, claims, ERAs and eligibility checks each cost 14 cents on top of the plan.

How the move works

Step by step…

Most of the move is exporting from TherapyNotes, then setting up with our team

  • Start your free 30-day trial, so your TherapyAppointment account is ready.
  • Download your client list from TherapyNotes (Patients, then Export Spreadsheet). Our export guide shows each step.
  • Save each client's chart as a PDF from their Documents tab, starting with the clients you see now.
  • Book a free onboarding call. We'll help you import your clients and set up insurance, if you bill it.
  • Pick a go-live date and book new sessions in TherapyAppointment from that day.
  • Keep TherapyNotes open while your claims and balances settle, usually 30 to 60 days.
  • Export your final reports, then close TherapyNotes, or keep read access in its storage mode for $9 a month.
Included at no cost…

Help from people who do this every week

  • A free 30-minute onboarding call with a specialist
  • Help setting up your practice, calendar and insurance settings
  • Help importing your client list from TherapyNotes
  • Free live support, including during your trial
  • Step-by-step guides for exporting your TherapyNotes records
  • Month-to-month billing with no contract, so you can cancel anytime

Quick answers

Starting price
TherapyAppointment: $10/mo
TherapyNotes: $69/mo
TA tiers by session volume; TherapyNotes Solo is one flat price
Free trial
TA: every feature, 30 days
TN: 30 days, no card needed
TA requires a card at sign-up; your plan isn't charged during the trial
Text reminders
TA: free, unlimited
TN: $0.14 per text or voice reminder
Email reminders are free on both
Electronic claims
TA: $0.15/claim, paid to Office Ally
TN: $0.14/claim
AI notes
TA: $0.59/note
TN: $40/mo per clinician (TherapyFuel)
Live support
TA: free at every tier
TN: 24/7 phone and email
Claims plus ERAs
TA: $0.15 per claim, ERAs free
TN: $0.28 per claim with its ERA
At 60 claims a month: $9.00 with TA, $16.80 with TherapyNotes
Telehealth
Both offer integrated telehealth
TA: $15/mo per clinician; TN: Basic free for 2 people, Premium $15/mo per clinician
Hidden fees
TA: none for reminders, faxes, ERAs, e-signatures, or storage
TherapyNotes charges 14 cents each for text reminders, claims, ERAs and eligibility checks

Pricing breakdown

TherapyAppointment prices by session volume, so costs stay low while a practice is building. TherapyNotes charges one flat plan price, plus per-use fees. The numbers below are from each platform's official pricing page and help center as of October 2026.

TherapyAppointment

Session-based pricing, all features included

Free trial
Every feature, 30 days
$0
Starter
Up to 10 sessions/month
$10/mo
Growth
11 to 39 sessions/month
$39/mo
Unlimited
40+ sessions/month
$59/mo
Group Practice
+$39/mo per additional clinician
From $59/mo
Usage-based add-ons: AI Notes $0.59/note (unlimited free edits) · Electronic claims $0.15/claim, paid to Office Ally · Telehealth $15/mo per clinician · Zoom integration $5/mo per clinician · ePrescribing $65/mo + $110 setup · Credit card processing 2.9% + $0.30

Always free: Appointment reminders · ERAs · Faxes · E-signatures · Document storage · Secure messaging · Client portal · SOAP & HIPAA templates · Onboarding support · Live customer support
TherapyNotes

Flat plan price, plus per-use fees

Free trial
30 days, no card needed
$0
Solo
One clinician
$69/mo
Group
First clinician
$79/mo
Additional clinicians
Each one, in a group
$50/mo each
Non-clinical staff
Admins, schedulers, billers
Free
Add-ons and usage fees: AI notes (TherapyFuel) $40/mo per clinician · ePrescribe $65/mo per prescriber · Electronic claims and ERAs $0.14 each · Credit card processing 3.1% + $0.30 · Text and voice reminders and eligibility checks $0.14 each

Also optional: Premium Telehealth $15/mo per clinician (Basic is free for 2 people)
Real-cost example: A solo therapist with 25 sessions, 100 text reminders and 60 insurance claims a month pays $48/month with TherapyAppointment ($39 plan, plus $9 in claim fees paid to Office Ally) versus $99.80/month with TherapyNotes ($69 plan, $14 in reminders, $16.80 in claims and ERAs), about $620 a year apart.

Feature comparison

TherapyNotes pricing checked against therapynotes.com/pricing and the TherapyNotes help center, October 2026.

FeatureTherapyAppointmentTherapyNotes
Pricing & trial
Free trialEvery feature, 30 days30 days, no card needed
Starting price$10/month$69/month
Electronic claims cost$0.15/claim$0.14/claim
Appointment remindersFree, unlimitedEmail free; text and voice $0.14 each
Secure client messagingFree, unlimitedIncluded
Signup feeNoneNone
ERA feesFree$0.14 per claim
Clinical documentation
Session notes (SOAP/DAP/Progress)IncludedIncluded
Free SOAP & HIPAA templatesFree libraryTemplates available
Treatment plansIncludedIncluded
AI-assisted notes & summaries$0.59/note (pay per use)$40/mo per clinician (TherapyFuel)
Measurement-based careBasicOutcome measures included
Customizable forms & templatesIncludedAvailable
Billing & insurance
Electronic insurance claims (EDI)$0.15/claim$0.14/claim
Automatic ERA postingFree$0.14 per claim
Real-time eligibility checks$0.07/lookup$0.14/request
Automated billing & paymentsIncludedIncluded
Credit card processing2.9% + $0.303.1% + $0.30
SuperbillsIncludedIncluded
ePrescribing$65/mo + $110 setup$65/mo per prescriber
Scheduling & client portal
Online client self-schedulingIncludedIncluded
Automated intake & e-signaturesIncludedIncluded
Outside calendar syncGoogle Calendar (view-only)One-way sync, clients shown by initials
Secure client portalFreeIncluded
Telehealth (video sessions)$15/mo per clinicianBasic free (2 people); Premium $15/mo per clinician
Telehealth group sessionsUp to 49Up to 16 on Premium
Practice management
Multiple practice locationsIncludedIncluded
Financial & data reportingIncludedIncluded
Custom branding / white-labelNot availableNot listed
Free therapist directory listingTherapist FinderTherapySearch profile
Group practice supervision toolsIncludedIncluded
Mobile appiOS & AndroidiOS & Android
No annual contractMonth-to-monthNo long-term contract
Support & compliance
HIPAA alignmentHIPAA aligned, BAA includedBAA included
Free live customer supportEvery plan, including trial24/7 phone and email
Help moving from another EMRFree onboarding helpFree client list import
Data not sold to third partiesConfirmedSee its privacy policy

Pros and cons

TherapyAppointment
Pros
  • Starts at $10/month, versus $69 for TherapyNotes Solo
  • Free 30-day trial with every feature unlocked
  • Text reminders, ERAs and secure messaging included, with no per-use fees
  • AI notes pay-per-use ($0.59/note), cost-effective at lower volume
  • Claims plus ERAs cost $0.15, versus $0.28 with TherapyNotes
  • Free live support and free onboarding help at every plan level
  • Card processing at 2.9% + $0.30, versus 3.1% + $0.30
  • Free therapist directory listing to attract new clients
  • Founded by a psychologist, built around real therapy workflows
  • Longest-standing mental health EMR; 40,000+ practices
  • Donates profits to NAMI, RAINN, and Open Path
Cons
  • A card is required to start the trial; TherapyNotes' trial needs none
  • Claims are $0.15 each, a cent more than TherapyNotes' $0.14, though ERAs are free
  • AI notes cost more than TherapyNotes' flat $40/month above about 68 notes a month
  • Telehealth is $15/mo per clinician; TherapyNotes includes a basic two-person version free
  • No white-label or custom branding
TherapyNotes
Pros
  • Established, widely used platform for behavioral health
  • 30-day trial with no card required
  • Basic telehealth for two people included
  • Flat $40/month AI notes (TherapyFuel) suits heavy daily use
  • 24/7 phone and email support
  • Free import of your client list from another EMR
  • Unlimited non-clinical staff accounts at no cost
  • Electronic claims at $0.14 each
Cons
  • Solo plan is $69/month, nearly 7x TherapyAppointment's starting price
  • Text and voice reminders cost $0.14 each
  • ERAs cost $0.14 per claim, on top of the $0.14 claim fee
  • Real-time eligibility checks cost $0.14 each
  • Plan prices rose in December 2025
  • Higher card processing rate (3.1% vs 2.9%)
  • Usage fees grow with your caseload, on top of the plan price

Frequently asked questions

Is TherapyAppointment cheaper than TherapyNotes?

For most solo practices, yes. TherapyAppointment starts at $10/month and its highest tier is $59/month, while TherapyNotes Solo is $69/month. TherapyNotes also charges 14 cents for each text or voice reminder, claim, ERA and eligibility check. A solo therapist with 25 sessions, 100 text reminders and 60 claims a month would pay about $48 with TherapyAppointment and about $99.80 with TherapyNotes.

What can I bring over from TherapyNotes?

Your client list comes out of TherapyNotes as a spreadsheet, and our onboarding team will help you get set up and import it, at no cost. TherapyNotes downloads each client's chart as a PDF, which you can attach to the client's record in TherapyAppointment. Our step-by-step export guide walks through each download.

Do I need to stop using TherapyNotes right away?

No. Most practices keep TherapyNotes open while claims and balances settle, usually 30 to 60 days, and book new sessions in TherapyAppointment from their go-live date. If you need read access later, TherapyNotes offers a storage mode for $9 a month.

Does TherapyAppointment offer free live support?

Yes. Free live customer support is included at every pricing tier, including during the free trial. TherapyAppointment also includes free onboarding assistance. Support covers technical questions, insurance billing help, and general platform guidance, at no extra charge.

Does TherapyAppointment have AI notes?

Yes. AI Notes drafts session notes, treatment plans and summaries at $0.59 per note, with unlimited free edits. TherapyNotes offers TherapyFuel at a flat $40/month per clinician, which works out cheaper if you write more than about 68 AI notes a month.

How much do electronic claims cost with each platform?

TherapyAppointment charges $0.15 per claim, paid to Office Ally, and ERAs are free. TherapyNotes charges $0.14 per claim and another $0.14 per claim in each ERA. At 60 claims a month, that comes to $9.00 with TherapyAppointment and $16.80 with TherapyNotes.

Which is better for group practices?

Both support group practices. TherapyAppointment's group plan starts at $59/month plus $39/month per additional clinician, and includes multiple locations, supervisor sign-off and per-clinician financial reporting. TherapyNotes' Group plan is $79/month for the first clinician plus $50/month for each additional one, with non-clinical staff free.

Can I try TherapyAppointment before I switch?

Yes. TherapyAppointment offers a 30-day free trial with every feature unlocked. A card is required at sign-up, and your plan isn't charged during the trial. Both platforms are month-to-month with no long-term contract.

This page is published by TherapyAppointment. TherapyNotes pricing and features come from therapynotes.com/pricing and the TherapyNotes help center as of October 2026. TherapyAppointment uses HIPAA-aligned practices.

Verify current pricing with each vendor before purchasing.