That means — occasionally — we’ll need to make improvements that make managing your practice easier. Because you’re an important part of our community, we aim for transparent software status communication. When we require service-interrupting maintenance, we commit to the following:
Performing it during the least disruptive times possible (over nights or weekends)
Informing you at least 5 business days in advance whenever possible
When within our power, we strive to provide this level of service. We continually work to improve our software based on your feedback.
However, as with every software, we occasionally experience an unplanned interruption. If you’re curious whether it’s your wifi or our software, we’ve created a handy software status page to keep you informed. Click here to check on the status of TherapyAppointment.
Our software status site is automated and constantly monitored by a 3rd Party. You can rest assured the report is up-to-date and correct.