Clinical Notes

Faster notes and custom forms.

Secure AI documentation

  • Faster notes. Transcribe sessions and automatically generate progress notes, treatment plans, and session summaries.
  • Unlimited free edits. Quickly make edits using natural prompts like “make more concise”.
  • Transcribe voice recaps. Securely record a quick voice recap to catch up on notes without typing.
  • Built-in privacy. Have recordings immediately deleted after a session note is created.

Integrated sessions notes

  • Faster notes. Pull in last session's details and update for current session, then securely sign and complete with one click.
  • Better organization. Stay organized with integrated session notes, treatment plans, and private therapy notes.
  • Easy records release. Merge documents, PHI release logs, and statements to create a single PDF of a client's treatment record.

Clinical supervision sign-off

  • Automatic review notifications. Supervisors are notified automatically when session notes are ready for review.

  • Fax referral source. Send fax notifications to thank referring doctors and share a client's diagnosis and treatment plan.

Free HIPAA & SOAP templates

  • Free templates library. Save time with our free SOAP and HIPAA templates or make your own.
  • Customizable form fields. Add fields for providers and supervisors to complete sections and sign.
  • Delete old forms. Remove client forms you don't use. We'll add them to your client record report.

This electronic medical record system is incredibly user-friendly and designed by a psychologist for therapists, perfectly meeting our needs. TherapyAppointment is always innovating and values feedback. Their customer service is excellent, with quick responses. Training new staff is easy, and clients can manage their info and payments effortlessly. Highly recommended!

Dr. C
Trustpilot review on 3/11/25
All Features

Take a look at the time-saving tools we offer

Client Portal

One place for scheduling, billing, and secure messaging.

Billing & Claims

Integrated credit card processing, automated billing, and paperless payments.

Clinical Notes

Faster documentation with our free HIPAA, SOAP, and custom template library, and AI draft notes.

Scheduling & Reminders

Effortlessly book and track appointments with ease.

Data & Reports

Import existing client info, consolidate practice data, and generate income reports.

Insurance

Simplify claims with eligibility verification, easy filing, and automated tracking.

Telehealth

Conduct secure telehealth sessions directly from your dashboard.

ePrescribe

Simplify prescriptions for both controlled and non-controlled substances.

FAQs

Does TherapyAppointment alert supervisors when they have notes ready for review?

With our system you are able to see right on your dashboard automatically when session notes are ready for review.

Will these sessions be used to train AI to perform "therapy"?

Neither TherapyAppointment nor its AI uses customer-recorded sessions to train AI models. TherapyAppointment operates in compliance with HIPAA and may process PHI only as necessary to deliver the contracted services. Any AI model improvements are limited to de-identified, non-reidentifiable data, under our BAA and applicable agreements.

Can I opt out of using AI?

Yes. AI charting is a completely optional paid, add-on feature. It’s disabled by default and only becomes active if your practice explicitly enables it in role permissions. If you choose not to use it, simply do not enable the AI Charting role, and no session data will be sent to or processed.

If you had previously enabled AI Charting in the practice, you can opt out at any time by removing those role permissions.

If I turn on the AI progress notes feature, does it listen to every session?

No - you must deliberately select it to start and end the recording for sessions you wish to use it in.

What if I want to dictate my session note instead of have it listen to the entire session?

Yes, you can record your description of the session and have AI turn it into an offered note format. It will not create a ‘word for word’ dictation, but give a summary of information that you included in the dictation. 

Do I have the option to change the note before it’s saved?

Yes, once blueprint proposes a progress note for you to review you can either prompt it to make changes/edits and once it’s in TherapyAppointment’s note template, you may also rewrite the note in any way you wish. In fact, it’s your responsibility to review the note for accuracy before you sign it. 

How long is the session recording saved?

TherapyAppointment does not retain therapy session audio or video recordings on a long-term basis. Recordings are used only temporarily to generate clinical transcripts and are automatically deleted once transcription is complete. 

TherapyAppointment operates in compliance with HIPAA and retains PHI only for the minimum time necessary to provide the service and meet applicable legal obligations. All PHI is securely deleted when it is no longer needed. Session recordings are not stored indefinitely and are not used for any unrelated purposes.

AI progress notes using integrated telehealth in TherapyAppointment?

AI notes will listen to the session and create the note, then automatically delete the recording once the transcription is completed. If you choose to also record the video/audio from within our integrated telehealth session for a supervisor/use later - that recording is automatically deleted six months later or any time you determine you wish to delete it.

Do I need a separate BAA to use AI Charting?

You do not need a separate BAA for TherapyAppointment’s AI. Your BAA with TherapyAppointment already governs how our AI accesses and processes PHI. All AI-related processing operates under TherapyAppointment’s HIPAA obligations, and those requirements are fully covered by our existing BAA.

Do I need to get my client’s permission to use AI progress notes?

It is certainly recommended. You can verbally ask your client for permission and document that. You can also have the client sign a consent and offer the ability to ‘opt out’ of you using AI notes. TherapyAppointment offers a pre-made consent template in its Online Forms templates.