2025 Year
In Review
You brought care, commitment, and heart to your work all year long. Let’s take a look at the impact you made in 2025.
2025
by the numbers
Before we officially call time on 2025, let's reflect on the past 12 months.
1,000,000
Client sessions
$
100,000,000
in therapist income processed
100,000
telehealth sessions
1,000,000
sessions covered by insurance
$
100,000,000
in insurance payments
100,000,000
minutes of therapy logged
We owe our success this year to the unwavering commitment and energy of our remarkable community.
Platform Updates
The year of strategic assembly
In 2025, we continued to enhance TA’s core features, including payments, automations, scheduling, and note-taking.
New treatment plans
We took a look at our existing treatment plans and updated them to improve how patient care is documented and maintained.
Finix: A new integrated payment processing option
By partnering with Finix, our customers are able to choose the integrated processor that best fits their unique needs.
Integrated ePrescribe
By adding integrated ePrescribe, clinicians authorized to prescribe medications can send prescriptions in a secure, efficient, and HIPAA-compliant manner from their TA dashboard.
Client balance in appointment pop-up
Now our customers can see client's balance in their appointment pop-up, so invoices get paid on time.
Client portal enhancements
We added the ability to upload insurance cards through the client portal after registration is complete.
Improved claims submission
We added additional columns and more filters to claims submission screen.
Dashboard login widget
We created a timesaving widget that our customers can download to directly access their TA dashboard.
60-day Outlook sync
We expanded the Outlook email sync to 60 days, making it easier to manage your calendars.
Impact
Live support was online and on the phone.
87%
of customer emails were answered within 30 minutes
93%
of customer emails received a response within 1 hour
4.4 of 5
rating on Trustpilot
Customer
Support
Support
the value customers mentioned most in reviews
The customer service has been great. I just started my subscription but I was on the free trial. During my free subscription period, they still made sure to make me feel welcomed. I have really enjoyed my experience this far. They have excellent customer support.
Kervins Clement, LCMHC
Therapyappointment has been nothing but professional. Each staff member is timely in their responses with my onboarding questions. Wonderful customer service!
Tara Adams, LCSW
This EMR is user-friendly and designed by a psychologist for therapists. I appreciate that TA stays on the cutting edge, is always improving and is open to feedback, and offers responsive customer service, usually replying within 12 hours. I highly recommend this system.
Dr. C
Coming in 2026
TA x Blueprint Ai
You've been asking, and it's here! TA’s Blueprint AI integrated notes and charting brings smarter, faster documentation into the flow of real therapy.
Coming in 2026
Free Practice Website Templates
In need of a better website for your practice? Our free website templates are fully customizable.
Coming in 2026
Future Conferences
Join us at APA, AMHCA, and ACA's annual conference. We'd love to meet you, share our latest updates, and hand out some fun goodies!
Thank you for an incredible year. Let's make 2026 your best year yet!
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