Submit a Support Ticket

Submit a support ticket by clicking here (It's the quickest way to receive support!).

We will respond in one business day or less! This system routes your questions to the appropriate support staff member, and is designed to ensure our fastest possible response.

Knowledgebase Help Articles

To read articles to help you learn and understand features and functionality, please click here.

The library grows constantly, so we recommend this starting point to help find the answers you need, when you need them. You’ll find the articles are divided into two sections: 2.0 and Legacy, making it easy to find relevant topics.

Training Videos

Visit TherapyAppointment’s On Demand Training Webinars or  Youtube channel to access training videos.

Or, you can easily access the videos anytime within the system. Just click on the “Help” link at the top left of your dashboard and click on “Help Videos”.

 

Request 1-1 live training

New to TherapyAppointment and want a little help getting up to speed? With even 30-minutes of training, we know you’ll feel confident and soon be sailing smoothly through out intuitive software!

Our trainers are seasoned pros who can get you comfortable in TherapyAppointment in no time.

Click here to access our Training Calendar and schedule time to train.

Request 1-1 live training

User Account Types and Privileges: How to secure your accounts

For more information about the user account types and what privileges they have in the system, along with policies and procedures for ensuring your security with the use of TherapyAppointment.

Provider Account Types and Privileges


Contact Us

We’re here when you need us! For the fastest service, let us know how we can help using our Service Form.

Hours: Monday through Friday, 9:00 am to 5:00 pm (4:00 pm on Friday), Eastern Time.


Physical Location

Our Corporate offices are located at:

TP horz

96 Chestnut Ridge Road
Mills River, NC 28759-8002

For general inquiries, please email us at support@therapyappointment.com