TherapyAppointment
For clients · quick start

Your client portal, in one quick guide.

New to the client portal? Getting started can feel a bit much. Jump to any section below — each card tells you where to find it and what it's for.

6 sections ~3 min to skim Updated April 2026
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person

My profile

Manage the details that keep things running smoothly — reminders, saved credit cards, login credentials, and your contacts.

account_circleInitials (top right) then My profile
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description

Forms

Access, complete, and view documents and forms from your client portal in one place — intake, consent, questionnaires, and anything else your practice sends you.

folder_openFind it at Forms (left menu)
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mail

Messages

Your portal inbox — read and reply to messages from providers and staff, and share attachments securely. All messages live in one spot.

mark_email_unreadOpen the messages icon (top right)
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attach_money

Billing

Access balance details, payment history, receipts, and statements. Make a payment, print receipts, or download statements — all in one section.

request_quoteFind it at Billing (left menu)
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badge

Insurance

Review or add your insurance details, upload a new card, or update plan info any time things change.

health_and_safetyFind it at Insurance (left menu)
tips_and_updates

Can't find what you're looking for?

Your therapist's office can help with anything practice-specific — appointments, billing questions, or form requests. For how the portal itself works, our help center has step-by-step walkthroughs.