Update for Texas Users — Notivas Rejections

Texas TherapyAppointment Users: Please be aware of the following bulletin published by Notivas Solutions. If you have questions, please reach out to them directly via the contact information provided below.
Attention Part B Texas Providers-Incorrect rejections for invalid NPI on the 277CA report

Due to a system problem, some Texas Part B customers may have received a 277CA with an incorrect rejection for an invalid (National Provider Identifier) NPI. The issue has been resolved. If you submitted an 837 file and received this error code incorrectly, please resubmit your file for processing. We apologize for any inconvenience this may have caused.

EDI Services

1-877-235-8073 (JL)
1-855-252-8782 (JH)