Our clearinghouse partner, Office Ally, has today announced updates to their billing policy (effective October 1, 2018). Although we do not have any control over this change, we wanted to make the TherapyAppointment community aware and provide a bit of clarity on how this potentially affects you.
Reflecting changes within our industry, Office Ally is updating their billing structure. Their rates will increase from $19.95 to $35.00 per month in specific cases. This will impact you when the majority of your claims are non-par. Even so, Office Ally remains one of the most cost competitive clearinghouses in the market.
Office Ally has provided reliable, consistent service to our customers and we are working with them to understand how we might strengthen our partnership to better service your accounts. As we continue these conversations, we will continue to provide transparent information so that you can manage your practice in the way that aligns best with your internal processes.
In the meantime, we’ve provided more information on this subject here to help you navigate this change.